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Temple PRSSA – Careers in Sports and Legal PR (and the many changes along the way)

It was a pleasure spending some time on Election Day as the guest speaker for the Temple University Chapter of the Public Relations Student Society of America. Chatting with students about career experiences and the many changes I’ve seen in both the pro sports and legal professions over the years…

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Law360: 3 Secrets to Retaining Millennial Attorneys

In the September 13, 2016 edition of Law360, reporter Kevin Penton writes on 3 Secrets to Retaining Millennial Attorneys. He interviewed me, along with Michael Di Gennero, a senior director with Lateral Link, a recruiting agency; and Danielle Goldstone, a senior consultant with Laurence Simons, a legal and compliance recruiting…

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PBI Ethics CLE — The Race for Clients: Is Attorney Marketing Outpacing the Ethics Rules?

In the 15+ years where I’ve taught the marketing & advertising ethics CLE hour of Ethics Potpourri, this years’ program has elicited some of the most fascinating exchanges from the audience. I teach this hour live in Philadelphia and Pittsburgh every April, August and December. The coming weeks include the…

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LPT: Great Expectations? Getting a Young Lawyer’s Marketing Efforts off the Ground

My first sit-downs with law firm management to discuss marketing strategies were 20 years ago. In the subsequent two decades, I held those discussions in the board rooms of Amlaw 100 law firms and in conference rooms of law firms with ten or fewer. Their approach to marketing expectations from…

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LP Magazine – A Business Development Coaching Clinic: Culture Beats Scheme

As National Football League coach Chip Kelly begins his first training camp with the San Francisco 49ers, my column in the July/August 2016 issue of the ABA’s Law Practice Magazine, A Business Development Coaching Clinic: Culture Beats Scheme, seems quite timely. Much like many law firm BD coaching efforts, I…

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Small Firms Look to Attract Middle Class with Flat Rates

When I chatted with The Legal Intelligencer’s Lizzy McLellan about Small Firms Look to Attract Middle Class With Flat Rates (TLI, May 6, 2016), she asked me about a law firms’ initiative that touted (in a press release) an original and unique attempt to target the middle class through the…

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LPT: Client Retention–It’s All in the Listening

Perhaps it is sad to think that customer or client service has gotten so bad of late that highlighting those that do it well should not be necessary, but it is. So many companies send us off to automated web and voice mail systems, force us to chat with folks…

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DLW: ‘Established’ Delaware Firms Hold Steady Amid Out-of-State Interest

When I started HTMLawyers in 2001, my first significant client turned out to be a fast-growing law firm in Wilmington, Delaware. A colleague in American Bar Association circles, Heather Jefferson, had asked me what I was up to at an Annual Meeting. Her response was that she had the perfect…

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Law360: How to Manage the Millennial Lawyer

In today’s Law360, reporter Matthew Bultman writes on How to Manage the Millennial Lawyer. This is certainly one of the years’ hottest law firm management topics, and my interview with Matthew came on the heels of my panel participation in Bridging the Generational Divide: How Millennials Can Communicate with Baby…

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Bridging the Generational Divide: How Millennials Can Communicate with Baby Boomers and Succeed in the Workplace

What do Baby Boomers expect from millennials in the workplace? How can and should millennials act in the workplace while still preserving their values? This program focuses on how millennials can communicate with Baby Boomers and other generations in a way that is collaborative and allows junior lawyers to thrive.…